The CRU is basically not an institution that directly provides mediation services. CRU places itself as a mediation service facility in Indonesia that provides effective and reliable support for resolving land and natural resource conflicts.

The mediation process currently carried out by the CRU is in the form of a pilot project of mediation carried out in order to build public trust in the effectiveness of mediation through the development of appropriate methodologies, the development of mediator capabilities, and engagement and outreach.